If you suspect a security violation has occurred, contact your IT Helpdesk right away. If confidential or sensitive data is associated with any computer involved in the incident, please call Information Security immediately at 940-369-7800 or contact us by email at firstname.lastname@example.org.
Refrain from accessing or further interacting with the computer in question. This will help preserve evidence integrity before the Information Security team can collect an image for forensic analysis.
Incident Reporting Steps:
- Notify your IT Helpdesk or IT support staff
- Notify your immediate supervisor
- Do not allow any changes to be made to the computer or related system.
UNT UIT Helpdesk 940-565-2324
HSC Helpdesk and Client Services 817-735-2192
UNT Dallas ITSS Helpdesk 972-780-3626
UNT System CTSS Helpdesk 940-565-4078
If you wish to report criminal activity, contact your campus Police Department.
UNT Police Department 940-565-3000
HSC Police Department 817-735-2210 (non-emergency number)
UNT Dallas Police Department 972-780-3009
More information is available at Incident Reporting.
All workstations should use antivirus software for protection against malware. ITSS Information Security provides McAfee Antivirus software that can be downloaded at AntiVirus Download with a valid EUID and password. The antivirus software should be configured for regular updates and automatic scans to remain effective. In addition, you can reduce your risk of compromise by following these practices:
- Keep all software up to date.
- Backup your data.
- Download files and applications from trusted sources only.
- Be wary of hyperlinks in emails and only click on links you expected to receive.
You can learn more about information security by visiting the Information Security website here.