Information Technology Shared Services (ITSS) keeps UNT System entities running, whether the task is checking and responding to email, keeping grades updated or maintaining the payroll system for the system’s 5,000 employees and 40,000 students.
Information Technology Shared Services (ITSS) staff members are committed to providing the best possible services to students, faculty and staff. Take a peek at their status board and see how the systems are doing at sla.untsystem.edu.
Comprised of 270 staff members providing 60 different services, the Information Technology Shared Services (ITSS) staff is charged with keeping up with everything from maintaining the UNT System’s technology infrastructure and hardware to supporting the software faculty, staff and students run on their computers at each campus.
The PeopleSoft Upgrade for Finance project team continues to make improvements while upgrading the PeopleSoft Finance system from version 9.0 to version 9.2.
“The primary goal is to reduce the need for system customizations and deliver greater capability and use for PeopleSoft tools,” said Kem Marcum, ERP application development director in Information Technology Shared Services During the project, the team partnered with Ciber Inc. for help with project management, functional and technical consulting resources.
The Information Technology Shared Services dashboard will serve as an online dynamic reporting system that shows the status of service requests, incidents and projects that ITSS is currently working on to better serve customers. The comprehensive dashboard is the result of the second phase of the ITSS website redesign to improve online functionality and offer more information for customers and stakeholders.
Information Technology Shared Services (ITSS) has started upgrading its PeopleSoft Finance system from version 9.0 to 9.2. The UNT System uses PeopleSoft Finance to streamline many financial processes. The upgrade includes making improvements to areas such as the general ledger, accounts payable, purchasing, grants and asset management functions. The upgrade is necessary to stay current and keep the software on a supported version of PeopleSoft.