Information Technology Shared Services (ITSS) keeps UNT System entities running, whether the task is checking and responding to email, keeping grades updated or maintaining the payroll system for the system’s 5,000 employees and 40,000 students.
Information Technology Shared Services supports the entire student life cycle – from recruiting, admissions and financial aid to advising and degree audits – helping to ensure their success.
Information Technology Shared Services (ITSS) staff members are committed to providing the best possible services to students, faculty and staff. Take a peek at their status board and see how the systems are doing at sla.untsystem.edu.
Information Technology Shared Services provides many different forms of technology support for students. Whether it is classroom technology, lecture recording, video conferencing or student computer labs, ITSS strives to support the primary purpose of the UNT System – Education.
Comprised of 270 staff members providing 60 different services, the Information Technology Shared Services (ITSS) staff is charged with keeping up with everything from maintaining the UNT System’s technology infrastructure and hardware to supporting the software faculty, staff and students run on their computers at each campus.
Information Technology Shared Services provides IT support for students, faculty and staff at the following locations: UNT, UNT Dallas, UNT Dallas College of Law, UNT Health Science Center, UNT System, UNT System College of Pharmacy, UNT System Human Resources and UNT System Business Service Center.
The PeopleSoft Upgrade for Finance (PUFF) project team recently announced a new implementation date and program structure. The project was originally planned to launch Sept. 1, 2015 has now been rescheduled to March 1, 2016. The new date has been set to ensure effective coordination with other finance initiatives, such as the Chart of Accounts redesign. This additional time will enable a more robust implementation with a deeper focus on process improvement and training.
Thanks to a recent expansion of wireless networking services on campus, students now have twice as many access points for Wi-Fi. IT Shared Services Data Communications in coordination with UNT's University Information Technology recently completed a major expansion of wireless networking services on the UNT Denton main and Discovery Park campuses. When the UNT wireless project started in December 2013 there were approximately 700 access points for students to access Wi-Fi. With the project now complete, there are more than 1,400 access points.
One of the most common techniques that hackers use to gain sensitive information from people is by phishing, which is a fraudulent email attempt to lure people into sharing their personal, financial and other sensitive information. Once the information is shared, the hackers then use that information to gain access to personal accounts.