Vice Chancellor & Chief Information Officer, University of North Texas System
As Vice Chancellor and Chief Information Officer for the University of North Texas (UNT) System, Juan is responsible for system-wide leadership of all information technology functions.
He serves as the principal technology leader for the UNT System, providing vision and leadership for the development and implementation of information technology strategies and initiatives system-wide.
Juan provides oversight for the successful delivery of information technology services and solutions for member institutions of the UNT System and UNT System Administration through close collaboration and efficient coordination of strategic objectives.
Interim Deputy Chief Information Officer & Interim Associate Vice Chancellor, Enterprise Applications
Jim serves two primary roles as Interim Deputy Chief Information Officer for the University of North Texas System, and the Associate Vice Chancellor for Enterprise Applications.
As Interim Deputy CIO, Jim is the senior ranking staff member reporting to CIO Juan Serrano, where he advises and assists with the formulation of information technology strategies, policies, and programs. Jim provides executive IT leadership, decision making, and oversight as assigned by CIO Serrano, or in his absence.
As Interim Associate Vice Chancellor for Enterprise Applications, Jim established the vision, strategic leadership, and direction for all enterprise applications across the UNT System. Jim ensures the planning, budgets, and resource allocations are sufficient, and the policies, services, and deliveries for all enterprise applications areas successfully align with UNT System's long-term solutions.
Associate Vice Chancellor for Enterprise Infrastructure & Chief Technology Officer
As the Associate Vice Chancellor for Enterprise Infrastructure and Chief Technical Officer for the University of North Texas System, Christopher is responsible for strategy, tactics and operations of all aspects of enterprise infrastructure services including, but not limited to, public/private cloud, data center operations, compute and storage, networking, telephony, and identity and access management services utilized by all UNT System institutions.
Christopher works with leaders across the UNT System and its members institutions to provide architecture and strategic planning guidance to build, deploy and manage effective technology solutions to meet the needs of students and faculty in support of UNT System and its member institutions’ mission and strategic goals.
He is also responsible for providing the highest levels of uptime for technology systems while ensuring the helpdesks are responsive and supportive. Christopher collaborates with the Chief Information Officer and Chief Information Security Officer on annual budgeting for IT needs, manages IT assets and services across the UNT System.