Multi-factor authentication improves the security of technology, which in turn protects
sensitive information from being accessed and used by unauthorized people. It reduces
the risks of identity theft and financial loss to employees and the university. Multi-factor
authentication is also being implemented to comply with state law, Texas Administrative
Code §202.76.
A subsidiary of Cisco, Duo is the leading provider of unified access security and multi-factor authentication
delivered through the cloud. To learn more, visit https://duo.com/.
You can find instructions for enrolling in Duo at Multi-Factor Authentication.
After you enroll in Duo, you will only need to use multi-factor authentication to
access applications requiring multi-factor authentication, but you only need to register
once in order to take advantage of the protection that Duo provides.
If you elect to have a passcode sent to your device, you will only need to use the
passcode when you wish to access applications requiring multi-factor authentication.
The passcode is only good for a limited time. You do not need to keep it. If you need
to access the same application again, you can generate a new passcode.
If you would like to receive a passcode to access applications requiring multi-factor
authentication, Duo will ask you to choose an option for authenticating: “Call Me”,
“Enter Passcode”, or “Send Me a Push”. Select “Enter a Passcode” and select “Text
Me New Codes”. Duo will send a text containing the passcode to your registered device.
Enter the passcode that you received into the application to be allowed access.
If your UNT Office 365 account is set to use Duo MFA, you will occasionally need to
approve Duo authentication prompts on your device when you access O365 services such
as UNT email, OneDrive, and online Office applications. The frequency of the Duo MFA
prompts depends on the service you are accessing and the duration of your login session.
Some services, such as the Outlook program running on your computer, will rarely prompt
for MFA. Other services, such as UNT webmail with your browser, will prompt more often.
The Duo MFA prompt may offer a "Remember me" option to reduce how often you need to
approve MFA when logging in.
Tutorial
Begin by visiting the online tutorial at Steps for Using DUO Multifactor Authentication.
Get Help
If you have any questions or need assistance, you may contact your local department’s IT support group or your campus helpdesk.