Welcome to IT Shared Services

Welcome to IT Shared Services!
IT Shared Services (ITSS) is part of the Administration Division of The University of North Texas System. The mission of ITSS is simple: To be the best at delivering customer-aligned IT solutions and services. Services are provided to all member institutions using an IT shared services governance model.

ITSS News

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Student email migration postponed by Microsoft

Submitted by Cathy Gonzalez on Fri, 2013-05-10 08:59

Microsoft has postponed the Live@edu email migration scheduled on May 19th due to an unspecified issue they identified pertaining to Live@edu upgrades. IT Shared Services has been in communication with Microsoft regarding the postponement and its impact on UNT and UNT Dallas institutions.

A notification will be sent to all UNT and UNT Dallas students as soon as Microsoft is ready for IT Shared Services to proceed with the migration.

Blackboard Maintenance and Service Pack Installation 5/11

Submitted by Cathy Gonzalez on Fri, 2013-05-10 08:49

Blackboard Learn server administrators in IT Shared Services (ITSS) will update the system to a new service pack during the regularly scheduled maintenance on May 11, 2013 from 11:00 p.m. to 2:00 a.m. This service pack includes bug fixes and introduces some new tool enhancements. Although there will be minor changes to the look and feel of the Blackboard Learn interface, there will be no impact on course organization or content as a result of this service pack installation.

BREAKING NEWS: Student E-mail upgrade planned

Submitted by Cathy Gonzalez on Wed, 2013-05-01 11:55

Starting May 19th, UNT and UNT Dallas student e-mail accounts (EagleConnect) will be upgraded to provide improved functionality and support for new services that will be available starting this summer.  The department of IT Shared Services (ITSS), University of North Texas System, anticipates that this change will have little immediate impact for most students.  

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