Emergency Notifications

Base Level Services: 

Provide mass notification of students, faculty and staff at UNT System and each Campus through Blackboard Connect Inc.

Service Level: 

Availability:  99.0%, 24x7, excluding planned downtime

Blackboard Connect Inc. has telecommunications contracts in place with Service Level Agreements (SLAs) that ensure the origination of 3 million 60-second voice messages in one hour with contracted capacity to send well over that amount. All calls are delivered in the fastest amount of time based on the local exchange carrier’s available bandwidth. This is critical when the municipality has an important message that must reach all recipients quickly and they cannot wait for the hours it would typically take an auto-dialer to place those calls.

Services Not Included: 

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Customers Served: 
UNT
UNTS
UNTD
UNTHSC