Hardware policies

Each UNT System campus is financially responsible for its computer purchases. UNT IT Governance Technical Architecture Group (TAG) sets the standards for these purchases. IT Shared Services and TAG work together to procure the best prices for standard hardware.

Although each institution purchases separately, the UNT System participates in bulk procurement so that the best prices are made available to each campus.

UNT System Regulation 06.2000 Personal Computer and Tablet Computer Standardization states that computer hardware purchases must follow a standard configuration. Departments needing hardware outside of the recommended configuration must complete an Exception Request unless the purchase is an authorized variance.

Consult with your local IT support staff or campus helpdesk for questions about variances. This is to ensure that the hardware is compatible with our infrastructure and can be supported by local IT support.

UNT Help Desk

940-565-2324
helpdesk@unt.edu
Monday through Thursday from 8 a.m. to 9 p.m.
Fridays from 8 a.m. to 5 p.m.
Saturday and Sunday from 11 a.m. to 3 p.m.


UNT Dallas Help Desk

972-338-1448
helpdesk@untdallas.edu
Monday through Thursday 8 a.m. to 10 p.m.
Friday and Saturday 8 a.m. to 5:00 p.m.
 


UNT HSC Help Desk

817-735-2192
hschelpdesk@unthsc.edu
Monday through Friday 8 a.m. to 5 p.m.


UNT System Service Desk

940-565-HELP (4357)
ITHelp@untsystem.edu
Monday through Friday 8 a.m. to 5 p.m.


Dell recommended hardware

IT Shared Services recommends Dell computers. A Dell Premier site was created by Dell specifically for UNT System and its component institutions and offers our UNT System standard desktop and laptop configurations. These are minimum configurations, and the standards listed apply to all computer purchases. Please consult your local helpdesk, or IT Shared Services at 940-565-4078 for any items needed that are not listed on the site.

Visit the UNT System Network Managers Dell Premier website.


Apple recommended hardware

Get information on Apple recommended hardware.


Emergency orders

Get information on Emergency Orders.