ITSS strives to support the primary purpose of the UNT System – Education.
ITSS supports the entire student life cycle – from recruiting, admissions and financial aid to advising and degree audits – helping to ensure their success.
Information Technology Shared Services (ITSS) staff members are committed to providing the best possible services to students, faculty and staff. Take a peek at their status board and see how the systems are doing at sla.untsystem.edu.
ITSS provides many different forms of technology support for students. Whether it is classroom technology, lecture recording, video conferencing or student computer labs.
ITSS is a UNT System Shared service like UNT System Human Resources and UNT System Business Service Center.
ITSS provides IT support for students, faculty and staff at all UNT System campuses and locations.
Information Technology Shared Services (ITSS) keeps UNT System entities running, for the system’s 5,000 employees and 40,000 students.
The UNT System's new personal and tablet computer standardization regulation, which is effective immediately, provides for negotiated pricing and volume discounts with Dell and Apple and sets new standard configurations for computers and tablets used at employee workstations and in libraries, labs, and teaching and testing centers across system campuses to best meet the academic and work needs of students, faculty and staff.
Last fall, thousands of UNT System students took advantage of computer labs located on the various system campuses.
ITSS shows its commitment to its customers with Service Level Agreements. These agreements keep track of how ITSS services are working — keeping ITSS accountable, transparent and ready to respond quickly to any problems.
ITSS introduced Microsoft’s OneDrive and upgraded all EagleConnect accounts to Microsoft’s Office 365 to allow students to access the full range of Windows applications from all web-enabled devices through one platform, making everything from checking email to creating class presentations easier.