ITSS strives to support the primary purpose of the UNT System – Education.
ITSS supports the entire student life cycle – from recruiting, admissions and financial aid to advising and degree audits – helping to ensure their success.
Information Technology Shared Services (ITSS) staff members are committed to providing the best possible services to students, faculty and staff. Take a peek at their status board and see how the systems are doing at sla.untsystem.edu.
ITSS provides many different forms of technology support for students. Whether it is classroom technology, lecture recording, video conferencing or student computer labs.
ITSS is a UNT System Shared service like UNT System Human Resources and UNT System Business Service Center.
ITSS provides IT support for students, faculty and staff at all UNT System campuses and locations.
Information Technology Shared Services (ITSS) keeps UNT System entities running, for the system’s 5,000 employees and 40,000 students.
The PeopleSoft Upgrade for Finance project team continues to make improvements while upgrading the PeopleSoft Finance system from version 9.0 to version 9.2.
“The primary goal is to reduce the need for system customizations and deliver greater capability and use for PeopleSoft tools,” said Kem Marcum, ERP application development director in Information Technology Shared Services During the project, the team partnered with Ciber Inc. for help with project management, functional and technical consulting resources.
The Information Technology Shared Services dashboard will serve as an online dynamic reporting system that shows the status of service requests, incidents and projects that ITSS is currently working on to better serve customers. The comprehensive dashboard is the result of the second phase of the ITSS website redesign to improve online functionality and offer more information for customers and stakeholders.
Information Technology Shared Services (ITSS) has started upgrading its PeopleSoft Finance system from version 9.0 to 9.2. The UNT System uses PeopleSoft Finance to streamline many financial processes. The upgrade includes making improvements to areas such as the general ledger, accounts payable, purchasing, grants and asset management functions. The upgrade is necessary to stay current and keep the software on a supported version of PeopleSoft.