Recording greetings and name

You can record external, internal, and temporary greetings.  Callers from outside your organization hear your external greeting, callers within your organization hear your internal greeting.  If you don’t record an internal greeting, all callers hear your external greeting.  All callers hear your temporary greeting if you record one.  Your recorded name (Personal Verification) is used in your greetings and addressed messages, and in Express Messaging, Name Dialing, and Remote Notification announcements.

  1. While logged in to your mailbox, press 8 2
  2. Press 1 for External Greeting, 2 for Internal Greeting, or 3 for Temporary Greeting, or 9 for Personal Verification.
  3. Press 5 to record.  Wait for the tone, then record your greeting or your name.
  4. Press # to end your recording.
    • To review your recording, press 2
    • To delete a greeting, press 7 6
  5. Press 4 to return to your messages.

When you record a temporary greeting, tell your callers the times and dates of your absence, and when you will retrieve your messages.  You can set the month, day, and time for the greeting to expire.  If you don’t set an expiry date, the temporary greeting will stay in effect until you delete it.