What type of PeopleSoft upgrade is ITSS performing?

A functional upgrade. That means we will review business processes to take advantage, to the greatest extent possible, of functionality in PeopleSoft version 9.2. This type of upgrade has not been done since the implementation of PeopleSoft 10 years ago. It will involve users deeply in the upgrade. All previous upgrades have been “technical” in nature – basically upgrading the engine but minimizing any impact on existing business processes. Specifically, a functional upgrade means we will be doing:

  • Application functionality fit-gap sessions
  • Business process analysis
  • Replacement of  customizations with newly delivered functionality
  • Implementation of new modules