IT Training

HEAT Cloud Training


ITSS Project Manager
ITSS Team Member (including time reporting)
ITSS Reporting
Requestor (targeted for business units / customers)

Job Aids
Time Bucket Quick Reference (7)
TeamDynamix How-To Guide - Time Entry & Submission (5)
TeamDynamix Training Supplement for Managers v8.x - 10.7.13 (7)
TeamDynamix Training Supplement for Team Members v8.x - 10.7.13 (6)


The Information Security Team helps protect UNT Information Technology assets from misuse, abuse, and unauthorized access. The mission of the Information Security Team is to assist and collaborate with UNT administrative, academic, and student communities to help assess, implement, and maintain information security needs. Direct questions, comments, or incident reports to: or (940) 369-7800.

You may access Information Security Awareness training at

Oracle University

Requests for Oracle and PeopleSoft training should be directed to the ITSS Manager for Communications, Marketing, and Training:

Ed2go, UNT Professional Development Institute

Low cost, online professional development opportunities are available to UNT System students, faculty and staff as well as the public.

IT Service Management

IT Service Management (ITSM) is a the part of ITSS that is involved with the measurement and accountability for the service delivery and service support of our organization. Educational resources are available at:
ITSS Service Management blog
ITIL Glossary of Terms
Best Management Practice site
Free ITIL v3 videos

EIS Training

Click here for EIS online tutorials


Employees of IT Shared Services and Business Support Services are licensed to use Skillsoft e-Learning services.  The online learning portal can be accessed by licensed users at