Encryption

Microsoft explains encryption as a way to enhance the security of a message or file by scrambling the contents so that it can be read only by someone who has the right encryption key to unscramble it. This helps to ensure the confidentiality of our data even in the case of theft or data breach. In some cases, encryption is legally mandated where certain data is concerned (see FERPA, PCI, HIPAA).

All institutionally-owned laptops, as well as other mobile devices if capable, must be encrypted. Mobile devices incapable of encryption may not store Category I data. Category I data includes all legally protected data, such as social security numbers, credit card numbers, student account information, student grades; More details about categories of information and cryptographic controls can be found in the Information Security Handbook.

UNT System provides several configurations for full-disk encryption, as well as file or folder encryption of university assets. If you believe you are in need of encryption, please contact your helpdesk so they can choose the solution that works best for your needs.

UNT Help Desk

940-565-2324
helpdesk@unt.edu
Monday through Thursday from 8 a.m. to 9 p.m.
Fridays from 8 a.m. to 5 p.m.
Saturday and Sunday from 11 a.m. to 3 p.m.


UNT Dallas Help Desk

972-338-1448
helpdesk@untdallas.edu
Monday through Thursday 8 a.m. to 10 p.m.
Friday and Saturday 8 a.m. to 5:00 p.m.
 


UNT HSC Help Desk

817-735-2192
hschelpdesk@unthsc.edu
Monday through Friday 8 a.m. to 5 p.m.


UNT System Service Desk

940-565-HELP (4357)
ITHelp@untsystem.edu
Monday through Friday 8 a.m. to 5 p.m.


After hours, submit a Service Now ticket.


For specific questions about encryption, contact ITSS Information Security.


Last update: 7/26/21 @ 17:02 by Sanden