Service Owner: Chief Technology Officer
Director: Athanasios Galiopoulos
IT Service Management is focused on aligning our service offerings with our customer's business needs. We work to adapt ITSS service processes to the Information Technology Infrastructure Library framework to create a sustainable service environment. We support ITSS service areas with tools, advice and expertise in continual service improvement, metrics and service level objective management.
Athanasios Galiopoulos (NassosG@untsystem.edu or 940-565-3637) for support