Base Level Services:
Installation, configuration and maintenance of storage arrays; installation, configuration
and maintenance of datacenter storage networks (both fiber and iSCSI); storage capacity
planning; configuration and management of data replication based on classification
or customer request; based on customer written specifications for service and schedule
information.
Service Definition:
Management of data storage infrastructure and planning processes.
Services Not Included:
- Support for servers or storage systems outside of an ITSS-managed data center
- Any clinical, practice management, research or other non-virtual machine local systems at UNTHSC.
Service Owner:
Enterprise Systems Infrastructure Services
Institutions Served:
UNT
UNT Dallas
UNT HSC
UNT System