Enterprise Collaboration Services

Enterprise Collaboration Services serves the faculty, staff, and students of the UNT World in the pursuit of academic excellence, student success, and innovation through the use of collaborative technologies that engage the mind to learn and create.

The ECS division falls under Enterprise Technology Services and reports to the Cheif Technology Officer, Dr. Larry Mendez. ECS is led by Jason Gutierrez and is responsible for the Microsoft portfolio for the UNT World, Messaging Services, Directory Services, Central Web Services, and Cloud Voice operations.

If you need assistance with our services, please enter a ticket into the Service Now ticketing system.


Portfolio services include:

Microsoft Office 365:

  • Exchange/Outlook
  • Microsoft Teams
  • Microsoft Office Online
  • Azure

Messaging Services:

  • Mailhost SMTP
  • Mailing list services, Mailman
  • Domain Name Governance (DMARC, DKIM, SPF)

Directory Services:

  • Active Directory
  • LDAP
  • SSO
  • DUO Multifactor Authentication

Central Web Services:

  • Drupal Web Hosting
  • Drupal Service Desk

Cloud Voice Operations in collaboration with Telecom Services:

  • Microsoft Phone Service, Teams Voice
  • Poly/Polycom IP Phone Maintenance and Operations