Current Customers

All Imaging Services customers are required to sign the Imaging Services Agreement. This document defines roles and responsibilities and establishes an agreement between IT Shared Services and the functional department.

Tiers of Service

Current Imaging Services customers are split into three tiers. These tiers are defined below as well as in the Imaging Service Agreement.

Basic

For departments who want to get started with digital archiving. This level features a limited scope with 1-2 drawers and no business process architecture.

Advanced

This tier adds the ability to automate and manage your documents with workflows, custom properties, annotations, and version control.

Professional

At the professional tier, your department has the training and tools to build and manage your document-based business processes as your department changes over time.

Current Customers

Our current customers include, but are not limited to:

Department

Tier

Unit

Admissions, Graduate, and Undergrad

2

Dallas

Financial Aid

2

Dallas

Registrar 

2

Dallas

Community Counseling Center

2

Dallas

Student Business Services/Student Finance

1

Dallas

Student Solution Center

2

Dallas

Teachers Ed and Admin

1

Dallas

Registrar Dallas College of Law

1

Dallas

Budget

2

System

Business Services (Payroll)

2

System

Business Services (Travel)

2

System

Business Services (Contracts, Purchasing, Vendor Management)

2

System

Financial Reporting (Denton)

2

System

Human Resources

1

System

ITSS Administrative Contracts

1

System

Academic Affairs

1

Denton

Admissions, Graduate

2

Denton

Admissions, Undergrad

2

Denton

Advancement/Development

1

Denton

Asset Management

1

Denton

Athletics

1

Denton

Biology

1

Denton

Center for Students Rights and Responsibilities

1

Denton

College of Business (COBA) Student Records

1

Denton

College of Education (COE)

1

Denton

College of Engineering 

1

Denton

College of Health and Public Service Advising

1

Denton

College of Information (COI/LIST)

1

Denton

College of Liberal Arts & Science (CLASS)

Denton

College of Math

1

Denton

College of Science (COS) 

1

Denton

Dean of Students

1

Denton

Department of Chemistry (COS)

1

Denton

Environmental Sciences Graduate Program

1

Denton

Enrollment Management (Registrar/Records)

3

Denton

Intensive English Language Institute (IELI)

1

Denton

International Student and Scholar Services (International Advising)

1

Denton

International Partnerships & Special Initiatives

2

Denton

College of Applied & Collaborative Studies

1

Denton

Office of Disability Accommodations

1

Denton

OGCA Grant Management

1

Denton

Police - Records Management

1

Denton

Speech and Hearing Program

1

Denton

Student Accounting

2

Denton

Student Financial Aid and Scholarships

3

Denton

Teachers Ed and Administration

1

Denton

Texas Academy of Math and Science (TAMS)

2

Denton

Transportation

1

Denton

Treasury

2

Denton