Base Level Services:
Limited to Oracle and MS SQL databases; installation and Configuration (service);
Maintenance and Support (service); performance management (service); backup and recovery
(service); based on customer written specifications for service and schedule information.
Service Definition:
The installation, administration and support of Oracle and MS SQL databases and their
related components including performance capacity management for ITSS enterprise applications.
Services Not Included:
Any clinical, practice management, research or other local systems at UNTHSC.
Service Owner:
Enterprise Applications
Institutions Served:
UNT
UNT Dallas
UNT HSC
UNT System