Base Level Services:
Limited to Oracle and MS SQL databases; installation and Configuration (service); Maintenance and Support (service); performance management (service); backup and recovery (service); based on customer written specifications for service and schedule information.
The installation, administration and support of Oracle and MS SQL databases and their related components including performance capacity management for ITSS enterprise applications.
Services Not Included:
Any clinical, practice management, research or other local systems at UNTHSC.