IT Service Management
Service Owner: Associate Vice Chancellor and CIO
Director: Wil Clark
E-mail: wil.clark@untsystem.edu
About:
Services:
IT Measurement and Reporting
Service Level Management
Director: Wil Clark
E-mail: wil.clark@untsystem.edu
About:
IT Service Management is focused on aligning our service offerings with our customer’s business needs. We work to adapt ITSS service processes to the Information Technology Infrastructure Library framework to create a sustainable service environment. We support ITSS service areas with tools, advice and expertise in continual service improvement, metrics and service level objective management.
Support:Please contact Wil Clark (wil.clark@untsystem.edu or 940-565-4815) for support.
Services:
IT Measurement and Reporting
Service Level Management