Incident Reporting

If you suspect a security violation has occurred, contact your IT help desk right away. If confidential or sensisitve data is associated with any computer involved in the incident, please call Information Security immediately at 940-369-7800.
Refrain from accessing or further interacting with the computer in question. This will help preserve evidence integrity before the Information Security team can collect an image for forensic analysis.


Incident Reporting Steps:




    • Notify your IT help desk or IT support staff

    • Notify your immediate supervisor

    • Do not allow any changes to be made to the computer or related system.

UNT UIT Helpdesk 940-565-2324
HSC Helpdesk and Client Services 817-735-2192
UNT Dallas ITSS Helpdesk 972-780-3626
UNT System CTSS Helpdesk 940-565-4780


If you wish to report criminal activity, contact your campus Police Department


UNT Police Department 940-565-3000
HSC Police Department 817-735-2210 (non-emergency number)
UNT Dallas Police Department 972-780-3009


 


Information To Provide When Reporting a Security Incident




    • Your name, phone number, email address, and department (if applicable)

    • Contact information for anyone else directly involved, especially if someone else reported this incident to you

    • Date, time, and location of incident

    • Description of the incident, including as much technical detail as possible

    • Any relevant documentation or logs

 


Examples of Suspicious Activity



  • Unknown activity related to your account or computing services

  • Log discrepancies

  • Social Engineering Attempts

  • Unfamiliar user accounts or or files

  • Unexpected system ports or processes

  • Modification or deletion of data

  • Changes in file or directory permissions

  • Denial of service without obvious explanation

  • Threats or harassment via email
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